Insurance won’t cover flood damage

Insurance won’t cover flood damage

My home in Jacksonville, Florida, offered a view of the ocean.

We weren’t located right on the water but could walk to it quite easily. My husband and I were delighted by the quick access to the beach, water activities and amenities of the location. We were just minutes from a wide variety of restaurants, bars and shopping. Unfortunately, when a hurricane swept through Jacksonville, there was wide-spread flooding. At one point, there was several feet of dirty water inside our home. It caused a tremendous amount of damage and smelled horrible. Everything was coated in a layer of filth. The water destroyed hardwood floors, carpeting, molding, walls, furnishings and appliances. We lost our heat pump, water heater, washing machine and dishwasher. Even after the water receded, we dealt with a great deal of mold growth. We worried about air quality and the spread of bacteria. When we called our insurance company and submitted a claim, they said we did not qualify for any compensation. Because our living space was a six inch step down from the entryway of the home, the insurance company considered it a basement. According to their parameters, our entire living area was a basement. There was no way we could afford to make repairs without insurance coverage. We were stuck with a house that wasn’t fit to live in and no way to fix it. We also couldn’t sell the house by way of traditional means. We were very thankful for the benefit of a cash home buyer. We chose a local, family-owned cash buyer in Jacksonville. Within one day, we had a cash offer that was in line with the market value. Once we accepted, the steps were completed very quickly. There were no delays due to appraisals, inspections, repairs or bank lending.

 

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